Definitions and Interpretation
The Wow House Company Ltd. (WOW), we or us - , a company incorporated in England and Wales with registered number 07886283 whose registered office is at Eagle Tower, Montpellier Drive, Cheltenham, Gloucestershire, GL50 1TA;
Data - collectively all information that you submit to WOW via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;
Cookies - a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
UK and EU Cookie Law - the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 (https://ico.org.uk);
User or you - any third party that accesses the Website and is not either (i) employed by WOW and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to WOW and accessing the Website in connection with the provision of such services; and
Website(s) - the website that you are currently using (https://www.thewowhousecompany.com) and any sub-domains of these sites unless expressly excluded by their own terms and conditions.
the singular includes the plural and vice versa;
a reference to a person includes firms, companies, government entities, trusts and partnerships;
"including" is understood to mean "including without limitation";
reference to any statutory provision includes any modification or amendment of it;
We may collect the following Data, which includes personal Data, from you:
Contact Information such as email addresses and telephone numbers
Products and/or services purchased
Our Use of Data
For purposes of the Data Protection Act 1998, WOW is the "data controller".
We will retain any enquiry Data you submit for 12 months.
We will retain any purchase Data you submit for 36 months.
Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy (see Third Party Websites and Services), your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.
All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see the clause below (Security).
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
internal record keeping
Third Party Websites and Services
WOW may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services have access to certain personal Data provided by Users of this Website.
If you require a full list of suppliers that may have access to your personal data then please contact the GDPR data controller at WOW by email at firstname.lastname@example.org.
Links to Other Websites
This Website has links to the websites
We have no control over such websites and are not responsible for the content of these websites
Changes of Business Ownership and Control
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Controlling use of Your Data
Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
use of Data for direct marketing purposes.
Functionality of the Website
To use all features and functions available on the Website, you may be required to submit certain Data.
Accessing your Own Data
You have the right to ask for a copy of any of your personal Data held by WOW (referred to as a Subject Access Request), where such Data is held, on payment of a small fee, which will not exceed £10.
If you would like to make a Subject Access Request then please contact the GDPR data controller at WOW by email at email@example.com.
Data security is of great importance to WOW and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.
If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.
We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.
We ensure that any internal systems are password protected and that all reasonable steps have been taken to ensure the physical protection of personal data.
All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling WOW to provide a better experience and service to you.
You may, if you wish, disable cookie support for this website by using the following links (will open in a new window); however certain features of the Website may not function fully or as intended:
Other Browsers - please consult the help menu in your internet browser
This Website may place the following Cookies:
Analytical/performance cookies - They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed.
You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
You may contact the GDPR data controller at WOW by email at firstname.lastname@example.org.